Live Stream Operations Assistant - E-Commerce Growth Team

Join Madura E-Commerce as a Live Stream Operations Assistant and play a pivotal role in driving our dynamic e-commerce growth in Southeast Asia’s booming digital marketplace. Based in the vibrant hub of Canggu, Bali, you’ll collaborate with a passionate team to enhance our live streaming operations, ensuring seamless customer experiences and maximizing sales during peak shopping hours.

As a Live Stream Operations Assistant, you’ll be at the heart of our e-commerce strategy, leveraging your expertise in live streaming platforms and tools like OBS Studio, StreamYard, and Zoom. You’ll work closely with our marketing and sales teams to coordinate live events, troubleshoot technical issues, and optimize our streaming workflows for maximum engagement and conversions.

This is an exciting opportunity to be part of a rapidly growing company in Indonesia’s thriving digital economy. With a competitive salary and a collaborative work environment, you’ll have the chance to grow your skills and contribute to the success of one of Southeast Asia’s most innovative e-commerce platforms.

📋 Tanggung Jawab Pekerjaan

• Coordinate and manage live streaming events, ensuring smooth and engaging customer experiences.
• Troubleshoot and resolve technical issues during live streams, ensuring minimal disruption to our audience.
• Collaborate with marketing and sales teams to plan and execute live events, aligning with our e-commerce growth strategy.
• Optimize streaming workflows using tools like OBS Studio, StreamYard, and Zoom to maximize engagement and conversions.
• Monitor and analyze live streaming performance metrics, providing insights and recommendations for improvement.
• Assist in the creation and management of live streaming content, ensuring alignment with our brand and marketing objectives.
• Stay up-to-date with the latest trends and best practices in live streaming and e-commerce.
• Provide exceptional customer support during live events, addressing inquiries and resolving issues promptly.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Marketing, Communications, or a related field, or equivalent experience.
• Minimum 2 years of experience in live streaming operations, event coordination, or a similar role in the e-commerce industry.
• Proven experience using live streaming platforms and tools like OBS Studio, StreamYard, and Zoom.
• Strong understanding of e-commerce and digital marketing principles.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Strong problem-solving and troubleshooting skills, with a proactive and solution-oriented mindset.
• Familiarity with analytics tools and data interpretation is a plus.
• Ability to work flexible hours, including evenings and weekends, to support live events.

🛠️ Keahlian

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